A scan identifies and documents a piece. It does not certify that the item is genuine. We use clear labels so the difference is never blurred: user-submitted, scanner-identified, platform-reviewed, and brand-verified.

Only brand-verified status reflects a brand confirming a piece - a scan never implies that on its own.

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A real human answers the support desk, usually within hours. Write us and the answer turns into a help article so the next collector finds it on the first try.